Privacy Policy – RealG

Effective Date: 05.09.2025

At RealG, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our store, purchase our products, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

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  Contact Information: Name, billing/shipping address, email address, phone number.
  
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  Payment Information: Processed securely through Shopify Payments, PayPal, or other approved payment providers. We do not store full credit card details.
  
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  Order Information: Products purchased, order history, shipping details.
  
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  Marketing Information: Email address (if you subscribe to our newsletter or marketing emails).
  
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  Cookies and Tracking Data: Automatically collected by Shopify and third-party analytics tools (e.g., cookies, IP address, browser type, device information).
  

2. How We Use Your Information

Your personal information is used for:

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  Processing and fulfilling your orders.
  
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  Providing customer support.
  
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  Communicating with you regarding orders, products, and promotions.
  
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  Improving our store and services.
  
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  Sending marketing communications (if you have opted in).
  

3. Sharing Your Information

We only share your information when necessary to provide our services:

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  Shopify (e-commerce platform and hosting provider).
  
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  Payment Processors (Shopify Payments, PayPal, credit card providers).
  
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  Shipping Carriers (to deliver your orders).
  
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  Analytics & Marketing Services (Shopify cookies, optional third-party analytics).
  

We do not sell or rent your personal information to third parties.

4. Cookies

Our store uses cookies to enable basic site functionality, improve performance, and support personalized shopping experiences. You may disable cookies in your browser, but some features of the website may not function properly.

5. International Shipping

We ship worldwide except to India. Please note that international orders may be subject to customs duties and import regulations, which are the responsibility of the customer.

6. Your Rights

Depending on your location, you may have the right to:

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  Access, update, or delete your personal data.
  
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  Withdraw consent for marketing communications.
  
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  Request a copy of the personal data we hold about you.
  

To exercise these rights, please contact us at support@realg.store.

7. Data Retention

We retain your information for as long as necessary to fulfill your order, comply with legal obligations, resolve disputes, and enforce agreements.

8. Security

We take reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the "Effective Date" revised.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 support@realg.store